Repair Request Submitted
Thank you! Your repair request was submitted.
For shipping, the next step is to send in your drone.
Please send in the drone (with protective gimbal lock for safe shipping back) and remote controller to:
FixaCrash
900 Northcrest Dr.
Suite 180
Crescent City CA 95531
Please make sure to hold on to your batteries, props, and SD card. Also, make sure your name is in or on the box so that we know it is your drone.
Please check out the options below for more information about how to ship your device and about our repair process in general. And thank you for choosing FixaCrash!
How to pack your drone
We recommend shipping the drone in bubble wrap, or in the manufacturer’s case if you prefer.
Avoid larger cases, as this can increase shipping costs!
Pricing
If you decide to have it repaired with us, we will apply that $50 toward the repair price.
Fast Turnaround
Most parts we keep in stock, so we make every attempt to get our customers back in the air as soon as possible.
We will keep you notified every step of the way, and provide you with a link to our website that enables you to track your repair progress.
Frequently Asked Questions
How long will my repair take?
Not including shipping times, the typical turnaround time for repairs is two business days. If we need to order a part, we will let you know if the turnaround time will take longer.
Do I need to require a signature on the package?
All deliveries to our address are sent to our private mailbox provider. Whether it requires signature or not, they will safely receive the drone and hold it for us until we can pick it up.
How will I know if you have received it?
Please keep an eye on your email, as we will send you email updates as we work on your drone.